One of my favourite apps had a security incident this week. Buffer is a social media management tool that allows you to schedule posts into a “buffer” that posts on a predetermined schedule so you aren’t bombarding people with all your content at once. Its a great app and I’ve been using it for over a year.
One of the things that differentiates the buffer experience from competing products is that their management team are AMAZING communicators. They haven’t lost touch with who they are as things have grown and this weeks experience is no exception. Buffers handling of what could be a fatal experience for a startup is an awesome example of why they are going to be very very successful in the future. Continue reading “How to handle a tech security incident”